Why Customer agent didnt metioned about charges before billing at Inifniti malad , Felt like cheated

Tech Newbee

Why Customer agent didnt metioned about charges before billing at Inifniti malad , Felt like cheated

Today on 27th September ,

My wife wnet to buy AC in Chroma Inifniti Malad Mumbai store,

Earlier they mentioned that old AC will be buyback at price of 2500 , But today Nandlal Gupta turn down it and reduce buyback to 2000 .

Some how with fall heart She agree to it .

And Later after billing , Now that guy asked for 500 for removing old AC.

Now we felt like cheated . We never faced such experience in other store like  Reliance digital

1 REPLY
Community Manager

Re: Why Customer agent didnt metioned about charges before billing at Inifniti malad , Felt like che

Please help me with your Invoice number or your registered mobile number and I shall look into the matter right away.